REFUND POLICY

Adplify LLC - KEYMAKERS Digital Business Card and Subscription Services Return Policy

Effective Date: September 10th, 2023

Thank you for selecting Adplify LLC as your provider for KEYMAKERS digital business cards and subscription-based software services. We highly value your trust and patronage. To ensure complete transparency and fairness in our business dealings, we present this comprehensive return policy tailored to KEYMAKERS and our subscription services. We invite you to carefully review and understand the terms and conditions outlined herein.

1. Returns for KEYMAKERS Digital Business Cards

Returns for KEYMAKERS digital business cards are accepted in the following scenarios:

- Defective KEYMAKERS Product: In the event that you receive a KEYMAKERS digital business card with defects or errors that can be attributed to our oversight or error, we extend a warm welcome to your return request. We will promptly provide a corrected version at no additional cost to you.

- Non-Delivery: If, for any reason, you do not receive your final KEYMAKERS digital business card within the specified delivery timeframe, you are entitled to a full refund.

2. Returns for Subscription-Based Software Services

Our subscription-based software services are subject to specific refund provisions:

Monthly Subscriptions: Customers who have subscribed to our monthly plans have THIRTY (30) Days from the date of the initial purchase to request a refund for their subscription. Refund requests submitted after this THIRTY (30) DAY period will not be entertained. Subscribers can choose to cancel their subscription at any time following the initial THIRTY (30) Days.

Yearly Subscriptions: For customers who have opted for our yearly subscription plans, THIRTY (30) Days from the date of the original purchase are allocated for refund requests related to their yearly subscription. Refund requests made after this 30-day period will be prorated based on the remaining duration of the original annual subscription. To illustrate, if you purchased a yearly subscription in January and decide to seek a refund six months later, you will receive a prorated refund amounting to 50% of the purchase price.

- We reserve the right to decline excessive refund requests. Refunds will not be granted when a customer has submitted more than two refund requests for the same product. While there is no limit to the number of orders you can place for a particular product, our money-back guarantee ceases to be applicable after two refunds for the same product.

3. Timeframe for Returns:

We kindly request that you initiate communication with us regarding any issues with your purchase within 30 days of receiving your KEYMAKERS digital business card or subscribing to our software service.

4. Return Procedure:

To initiate a return, we kindly request that you follow these prescribed steps:

a. Contact our dedicated customer support team at [[email protected]](mailto:[email protected]) to notify us of the issue and request a Return Merchandise Number (RMA).

b. Once you receive authorization, please ensure the secure packaging of the product, taking care to include all original components and relevant documentation.

c. Dispatch the return package to the address provided by our customer support team. We strongly recommend using a trackable shipping method to ensure the secure return of your product.

5. Refunds and Replacements:

- In cases involving defective KEYMAKERS products, we shall issue a replacement after inspecting and confirming the issue with the original product.

- If you have not received your KEYMAKERS digital business card within the specified delivery period or intend to cancel a subscription-based software service, we shall issue a full refund in accordance with the terms of the subscription.

6. Additional Return Details:

- Our 100% money-back guarantee covers the product price exclusively and does not include shipping and handling fees. Customers accept responsibility for shipping fees as they choose to evaluate the product.

- Customers must contact our support department to obtain a Return Merchandise Number (RMA). This RMA number must be visibly displayed on the exterior of all return packages. Packages lacking an RMA number will not be accepted.

- Following the receipt of a return or a valid refund request, the refund process will be completed within 30 days. Refunds will be either credited back to the original credit card or dispersed via check to the billing name and address. International orders will receive refunds to the original credit card, while PayPal orders will be credited to the PayPal account.

- Customers have THIRTY (30) Days from the date of the original purchase to return the product and qualify for a refund. Returns received beyond this THIRTY (30) DAY period will not be processed.

- To ensure the secure return of your product and safeguard against potential loss or damage, we strongly recommend using certified mail with a tracking number for shipping. Failure to provide evidence of the return may prevent us from issuing a refund.

- Valid proof of product return includes delivery confirmation or a signature requirement via USPS. Customers with delivery confirmation or signature evidence will receive a full refund.

- In acknowledgment of potential mail delays or missing shipments, we will honor any package postmarked for up to one year after the product's purchase.

7. Contact Information:

For any inquiries or concerns regarding our return policy, we invite you to communicate with our dedicated customer support team at [[email protected]](mailto:[email protected]).

8. Policy Amendments:

We retain the right to amend this return policy at our discretion. Any updates shall be published on our website, and the revised policy will apply to all purchases made after the effective date.

By engaging in a transaction with Adplify LLC for KEYMAKERS digital business cards and subscription-based software services, you commit to complying meticulously with the guidelines expounded upon in this return policy. We extend our profound gratitude for selecting Adplify LLC, and we deeply value your trust and patronage.

CONTACT US

ADPLIFY LLC.

[email protected]

Date Created: November 30th, 2021

Last updated: August 28th, 2023